Your package is send from Amsterdam!

Please mail us, Facebook us, Tweet us (@HeelsRUs) if you have any questions!

Frequently asked questions

Questions we often receive

What are the shipping costs?
Shipping within the Netherlands is €2,49. Orders from €30 are free within the Netherlands. Outside the Netherlands shipping is always €3,99.
What are the payment options?
In the Netherlands Ideal is the most popular method. But, of course you can pay with PayPal, Creditcard, Sofortbanking and Mistercash. Are you missing one? Please tell us!
How long will it take to bring my order home?
We ship within 24 hours, but mostly same day (if this is a working day). Most items are shipped with regular mail. Within the Netherlands, you will receive your item next day, abroad this will take some days longer.
What happens when I push the order button?
If your payment is allright, you will immediately receive a email with your order details. If you didn’t receive this email, something is not right on our side. Please mail us something weird happened!
Do I get an invoice?
Sure! You can download it from your account and you’ll get one with your order.

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